How Booking Works
To ensure your custom balloon designs and hand-painted banners are prepped perfectly for your big day, we use a simple, secure two-step payment process:
1. The 50% Creative Retainer (At Time of Ordering)
Once we approve your initial order details, we require a non-refundable 50% retainer via a secure credit card link. This official payment holds your date on our boutique calendar and allows us to purchase premium materials and custom color palettes for your unique design.
Please note: Your digital design proof will be created and emailed to you within 24 hours of receiving this retainer!
2. The Final Balance
For Grab & Go / Pick-Up Orders: Your remaining 50% balance is due exactly 24 hours before your scheduled pick-up time.
For On-Site Installation Orders: Your final balance is due 7 days prior to your event date to ensure seamless coordination with your venue timeline.
Payment Methods: To keep your final checkout as seamless as possible, we prefer final payments via Venmo or Zelle. Your official invoice will contain our direct business handles and verification information.
Our Event Guarantee
Because we custom-craft, double-stuff, and inflate everything specifically to order, all balances must be fully cleared digitally before items leave our possession. This ensures a quick, joyful hand-off at pick-up, or a smooth, stress-free setup at your venue so you can get straight to celebrating!